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In the course of economic activity of the enterprise there are often disagreements with the counterparties resulting from the total or partial failure to fulfill obligations under agreements and contracts. Before the conflict will be transferred to the court can (and in some cases should) be attempted to resolve it out of court. Handling complaints – this is the activities related to the resolution of such conflicts by negotiation, preparation and exchange of claims.
Law firm AGTL offers services on carrying out claims work on the client side. Our specialists have extensive experience in managing claims work and ready to provide You with expert legal assistance.
The answer to the complaint of the customer should contain any recognition of the claim indicating the amount and date of claim settlement (in case of impossibility of monetary compensation – an indication of any other way to meet the claims) or a denial of its recognition indicating the rationale and links to current legislation.